I would go so far as to say that I am a little dismayed at FORD for allowing their banner to be flown over a franchise in such disrepair and dishevelment.Īfter waiting for almost 10 minutes for one of their staff to even approach us (as they were all huddled around a tablet watching YouTube videos like a junior high cafeteria) we were told that the person that we had been speaking with for a week about our deal didn't even work there and wasn't actually part of the sales staff. They certainly were not customer cars because there were only two other people in the showroom besides myself.

If it weren't for the FORD sign hanging over the mailbox, you might otherwise think you were passing 'BOB's House of Back Alley Cars.' There was absolutely no where to park because there were used cards parked everywhere in sight. The dealership itself is really only a dealership by definition. I have worked in every department in a dealership from service porter to sales manager throughout my lifetime and I have never seen a dealership operate with such borderline shady practices and even to go so far as to say an almost callous attitude towards customers.Īs many others who have posted here have made notice of, this dealership seems to pride itself on bait and switch tactics by making promises and misrepresentations over the phone, internet and text when in reality, the truth becomes apparent when you spend your valuable time and arrive at the dealership. My grandfather was an executive for GM for 30 years. I grew up in a Chevy dealership that my family owned in Michigan in the 1980s. Let me preface this review by stating right up front, I have been in the auto industry my entire life. Recent Arrival! 2018 Rhino Clearcoat Jeep Compass Trailhawk 4WD 2.4L I4 9-Speed Automatic This Jeep Compass has many features and is well equipped inc.

Located in Wapakoneta, OH / 382 miles away from Rochester, NY

Gardenscape rochester ny 2018